Becoming a successful manager : (Record no. 8870)
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000 -LEADER | |
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fixed length control field | 01574nam a22001697a 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20240424095843.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 210420b ||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 978-0-07-174556-7 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | e-book (SD) |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Relator code | Parkinson, J. R. |
Fuller form of name | Grossman, G. |
245 ## - TITLE STATEMENT | |
Title | Becoming a successful manager : |
Remainder of title | powerful tools for making a smooth transition to managing a team / |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New York : |
Name of publisher, distributor, etc | McGraw Hill, |
Date of publication, distribution, etc | 2010. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | iv, 221 p. : |
Other physical details | ill., &Tables ; |
Dimensions | ---- |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical index. |
520 ## - SUMMARY, ETC. | |
Summary, etc | Acknowledgments v<br/>A Note from the Authors vii<br/>Part I: Knowing the Territory 1<br/>1 What Is a Professional Manager? 3<br/>2 Defi ning Your Role 15<br/>3 The Staff Mosaic—Working Together 23<br/>4 Understanding Each Person in Your Department 39<br/>5 Clarifying What You and Your Employees<br/>Have in Common 47<br/>Part II: Establishing a Solid<br/>Departmental Foundation 53<br/>6 Adopting Positive and Productive Attitudes 57<br/>7 Perpetuating a Problem-Solving Culture 69<br/>8 Listening—Really Listen and You Will Hear<br/>More than Words 87<br/>9 Mastering the Art of Asking Questions 103<br/>10 Eliminating Weeds from Your Departmental Garden 117<br/>11 Giving the Gift of Constructive Criticism 127<br/>Part III: Building on Your Foundation 135<br/>12 Hiring the Right People 139<br/>13 Conducting Meaningful Performance Reviews 149<br/>14 Delegating Effectively and<br/>Empowering Employees to Take Risks 159<br/>15 Mastering Productive Meetings Is as Easy as PIE 171<br/>16 Resolving Confl icts 185<br/>17 Handling Harassment 195<br/>18 Moving Forward 203<br/>Appendix 207<br/>Index 213 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | E-Book |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Date last seen | Price effective from | Koha item type |
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Dewey Decimal Classification | College of Natural Resources | College of Natural Resources | 20/04/2021 | e-book (SD) | 20/04/2021 | 20/04/2021 | E-Book |