Includes bibliographical references and index.

UMMARY OF CONTENTS
PART 1 FRAMEWORK 1
1 Guide to This Book 3
2 Qualitative Research: Why and How to Do It 11
3 Qualitative and Quantitative Research 23
4 Ethics of Qualitative Research 35
PART 2 FROM THEORY TO TEXT 45
5 Making Use of the Literature in Qualitative Research 47
6 Theoretical Positions Underlying Qualitative Research 56
7 Epistemological Background: Construction and Understanding of Texts 74
PART 3 RESEARCH DESIGN 87
8 The Qualitative Research Process 89
9 Research Questions 97
10 Entering the Field 105
11 Sampling 114
12 How to Design Qualitative Research: An Overview 127
PART 4 VERBAL DATA 147
13 Interviews 149
14 Narratives 176
15 Focus Groups 194
16 Verbal Data: An Overview 210
PART 5 OBSERVATION AND MEDIATED DATA 219
17 Observation and Ethnography 221
18 Visual Data: Photography, Film, and Video 239
19 Using Documents as Data 254
20 Qualitative Online Research: Using the Internet 263
21 Observation and Mediated Data: An Overview 281
vi AN INTRODUCTION TO QUALITATIVE RESEARCH
PART 6 FROM TEXT TO THEORY 291
22 Documentation of Data 293
23 Coding and Categorizing 305
24 Analyzing Conversation, Discourse, and Genres 333
25 Narrative and Hermeneutic Analysis 345
26 Using Computers in Qualitative Analysis 358
27 Text Interpretation: An Overview 373
PART 7 GROUNDING AND WRITING
QUALITATIVE RESEARCH 381
28 Quality Criteria in Qualitative Research 383
29 The Quality of Qualitative Research: Beyond Criteria 400
30 Writing Qualitative Research 413
PART 8 QUALITATIVE RESEARCH: INTEGRATION
AND OUTLOOK
31 Qualitative Research at Work I: Grounded Theory
32 Qualitative Research at Work II:Triangulation
33 Qualitative Research: State of the Art and the Future
Glossary
References
Author Index
Subject Index
About the Author
425
427
443
454
467
476
492
496
505